- Shipping Policies
Every item that leaves our warehouse is carefully wrapped and professionally packaged to ensure its safe arrival. We're collectors ourselves, and know the dismay of receiving a highly anticipated item in less than expected condition! All books, comics, and magazines ship Media Mail, but we'll be happy to upgrade your shipping. Just let us know, and we'll get back to you about pricing.
Combined Shipping: We're happy to offer combined shipping. Pricing is:
Handling Time: We generally ship within three-four business days of receiving your order. Occasionally, there is a delay due to high order volume or unforeseen circumstances. We'll always let you know if this is the case.
International Orders: We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Before processing your order, please contact us for International shipping rates and delivery availibility in your country.
Should you choose to return your item, you have 14 days from time of delivery to notify us. For mistakes on our end, we will cover the return shipping cost. For all other reasons, you're expected to pay for the cost of return mailing. Full refunds for the product price itself will be issued within the 14 day window..
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.